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Health check-ups



  • The Vitality program does not cover the cost of a physical check-up.
  • If your insurance benefits with Ping An Health include a free physical check-up, please phone Ping An Health on 95511-7 to make an appointment.
  • If your insurance benefits with Ping An Health do not include a free physical check-up, please contact a healthcare provider at an approved facility to make an appointment. You can phone Ping An Health on 95511-7 for information about your insurance benefits.
  • Adults, 18 years and older, earn Vitality points for one physical check-up, once in a policy year (the 12-month period in which your policy is valid).
  • After the physical check-up, send a copy of your report and the completed 'Application to claim Vitality points for a physical check-up' form to Ping An Health Insurance branches .
  • Send your report and completed form within the 12 months your policy is valid (after the effective data and before the end date), to earn Vitality points for a physical check-up.